Privacy Policy

The Marketing Cooperation Group (ARGE) “HELLO SALZBURG – Salzburg’s Top Attractions” is responsible for the processing of your personal data on our website. Information about individual members can be found in the imprint.

The ARGE has concluded an agreement on the joint processing of personal data in accordance with data privacy law, Art. 26 DSG-VO, which defines which persons within the ARGE are responsible to undertake which tasks in terms of data privacy.

If you have any questions about data privacy, please contact the Großglockner Hochalpenstrasse Aktiengesellschaft, Rainerstrasse 2, 5020 Salzburg, Austria, Tel: +43 662 8736730, Fax: +43 662 82367313, E-Mail: info@hello-salzburg.at.

Data privacy

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data privacy regulations and this privacy policy.

Processing Agents, Recipients

We process your personally identifiable data with the assistance of processing agents, who support us through the services they provide (e.g. Web hosts, email newsletter distribution services etc.).

These processing agents are obligated to protect your personally identifiable information closely and may not use this information for any purposes other than to enable our services. Transmission of your personally identifiable data is solely to service providers standard within the industry such as banks (should wire transfers to you be necessary), tax consultants (should you appear in our accounting records), dispatching companies (should products be dispatched to you), etc.

Contact form

After you have submitted the contact form, the personally identifiable information you have entered will be processed by the data privacy officer in order to respond to your request, permission for which you expressed by submitting the aforementioned form. You are under no legal or contractual obligation to provide us with personally identifiable information. Failure to do so will merely result in your being unable to submit your request and our inability to process this request.
You have the right to revoke your permission at any time by notifying us in writing. Doing so in no way affects the legality of our having processed your personally identifiable information prior to the point at which you revoke your permission.

Your data may be further processed by third parties consistent with the original purpose and upon the same legal foundation for the purpose of direct marketing in forms that do not require your expressed permission, including personally addressed postage of advertising materials, until such time as permission is revoked. In such an instance, your data would be provided to the dispatching company.
You have the right to revoke permission for the use of your personally identifiable information for direct advertising purposes at any time in writing. In such an instance, your personally identifiable information will no longer be used for direct advertising purposes.

Cookies

This site uses cookies.
Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file used to store information. When visiting a website, the website may place a cookie on the website visitor’s computer. If the user revisits the website later, the website can read the data of the previously stored cookie, such as determine if the user has visited the site before and which areas of the site the user was particularly interested in. More information about cookies is available on WIKIPEDIA.

Changing the cookie settings

How the web browser deals with cookies, which cookies are allowed or denied, can be specified by the user in the settings of the web browser. Where exactly these settings are depends on the particular web browser. Detailed information can be accessed via the help function of the respective web browser.
If the use of cookies is restricted, it may not be possible to fully use all functions of this website.

Cookies on our website

Our website exclusively processes essential cookies to ensure basic website functions, as well as cookies for deactivating the local analysis software "Matomo"

Local analysis software (Matomo)

Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at: demo.matomo.cloud.

Matomo is used to collect connection data and browser data for the purpose of analyzing the use of our website, fixing errors, and developing content until objections are raised. The legal basis for processing is the unconditional technical necessity of processing analytical data in accordance with § 96 (3) TKG to provide the website service expressly requested by users.

Server Log Files

Based upon the responsible party’s preponderant interest in doing so, in order to monitor technical functionality and improve operational reliability (including technological security measures) of the Web server, this website processes the following personally identifiable data in a server log file: IP, directory protection user, date, time, accessed pages, protocols, statuscode, traffic, referer, user agent, accessed hostname

The IP addresses are anonymized in this process. The anonymized IP addresses will be deleted after 60 days. Information about the directory protection user will be anonymized after one day.

Error logs, which log incorrect page requests, will be deleted after seven days. In addition to the error messages, these logs contain the accessing IP address and, depending on the error, the requested webpage.

Your Rights

You have the right to receive information about personally identifiable data which has been collected about you, as well as to have such information corrected, deleted or the use thereof restricted.

Insofar as the legal foundation for the processing of your personally identifiable data based in your expressed permission or in the contract you have concluded, you also have the right to data transferability.

You have the right to revoke any permission you may have given for the processing of personally identifiable data. However, this in no way affects the legality of our having processed your personally identifiable information prior to the point at which you revoke your permission.

You have the right to revoke permission for the use of your personally identifiable information for direct advertising purposes at any time in writing. In such an instance, your personally identifiable information will no longer be used for direct advertising purposes.

Furthermore, you have the right to submit complaints to the competent oversight authorities (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Wien, dsb@dsb.gv.at).